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Tata Communications Ltd. invites “Customer Service Executive – VNOC” at Chennai/Pune

Job Details:

Tata Communications Ltd. has currently opening for “Customer Service Executive – VNOC”. They should be fluent in English with good communication skill & basic computer knowledge. A Customer Service Executive handles recruitment and member of staff & manages workflow in organization.

Company Name:

Tata Communications Ltd.

Designation:

Customer Service Executive – VNOC

Location:

Chennai/Pune

Qualifications:

Candidate should be Engineering Graduate & supposed to have CCNA/CCNP certification.

Experience:

Fresher / Experienced applicant can apply for this position.

Job Description:

  • Answer calls professionally to provide information.
  • Should have operational knowledge of TDM/NGN/VOIP switches.
  • Enough Knowledge of C7 & SIP signaling and connectivity.
  • Proficiency in analyzing traffic parameters like ABR, ASR, NER, PDD, NEC, FEC, ACD, ALOC etc.
  • Frequently take part in important projects or activities.
  • Recognize important issues or risks.
  • Provide Customer with Product and Services information
  • Interacting with clients through phone calls and gathering their IT needs.

Job Skills:

  • Has skill of to deal with unfamiliar issues.
  • Able to identify problems and give support to change it.
  • Ready to work in night shift.

For more information visit the website: www.tatacommunications.com

Company Profile:

Tata Communications Ltd. invites “Customer Service Executive - VNOC” at Chennai/Pune

Tata Communications Limited is an Indian telecommunications company with global presence. It is based in Mumbai. It has India’s largest data center in Pune. Tata Communications offer a dynamic work environment where you’ll get benefit from working with other innovators from around the globe.

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