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IBM is hiring Technical Support Associate at Chennai

Job Details:

IBM job vacancies are announced for 2014. IBM career opportunities for fresher’s have been declared, so don’t miss this chance of working with IBM. All those who are willing to apply for this position can read the below mentioned details and candidates interested in this position can apply as soon as possible.

Name of company:

IBM

Name of Post:

Technical Support Associate

Pay Scale:

Not disclosed by the company

Qualification:

Candidate should possess BE/BTECH/Diploma degree from recognized university

Experience:

Candidate should have preferable experience of 0 – 2 years

Job Location:

The job location for this position is in Chennai

Last Date:

The last date for this position to apply online is not specified

Job Description:

  • Candidate will be involved in providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
  • The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

Aspirant Profile:

  • Candidates should possess Bachelor’s Degree/ Diploma (Minimum 15 Years of formal education)
  • Ability to identify basic hardware parts and aware of basic hardware concepts.
  • User level familiarity with at least one e-mail client – Outlook, Notes etc.
  • Skilled in commercially standard software applications and major desktop operating systems.
  • Awareness of basic networking concepts and technologies.
  • Questioning skills /probing skills, as relevant to the issue and level of the caller.
  • Fluent Communication skills.
  • Shift Required: Shifts will 24×7 in nature and can vary depending on geographies supported (including night shifts).

Official website:  www.ibm.com

For more details and to apply online click here

Company Profile:

IBM is hiring Technical Support Associate

IBM was established in the year 1911 and based in New York, United states. IBM is a global technology and consulting company. It manufactures and markets computer hardware and software and offers wide range of technology and worlds advanced supercomputers and servers.

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